Today I was working with a group of senior leaders at a well-known retail brand. We were practicing challenging conversation scenarios, where as an ex-actor I often use my ‘role-playing’ skill so managers and leaders practice their communication skills in a safe space, and receive instant feedback on how they come across. Feedback shows this is participants’ most memorable part of the day, even if they’re sometimes nervous beforehand. But today was different. At the end of on

On the train from Bristol to London, a woman sits behind me and I can’t help zoning into her conversation. ‘I really struggle with those...

I was listening to the radio today and Japanese gardens were being discussed, and how the space between plants, water and rocks engages...